Information We Collect

If you reach out about corporate floral arrangements or gift services, we gather information you willingly share. This may include your name, business name, email, phone, delivery addresses, and particular preferences for your floral needs. Payment details are also collected when you place orders, but are securely handled by our payment partners.

For corporate clients, we might collect extra business information like company registration details, preferred delivery timelines, and budget requirements to tailor our services to your business.

Our site automatically gathers certain technical details when you visit, such as your IP address, browser type, device details, and how you move through the site. We use this to enhance site performance and learn how clients locate our services.

How We Use Your Information

We mainly use your information to complete floral orders and deliver top-notch service, including order processing, arranging deliveries, crafting custom arrangements per your specs, and communicating about your service needs.

We also utilize data to enhance our offerings and the website experience, helping us identify which corporate floral services matter most to clients and how to better assist the business community in United Kingdom.

Information Sharing and Disclosure

Primrose & Co. respects your privacy and does not sell your personal data to third parties. We share information only as needed to provide our services or when required by law.

We may disclose necessary information to trusted service partners assisting us in running our business, including delivery partners, payment processors, and technical service providers. These partners are contractually bound to protect your data and use it solely for the services they deliver to us.

We may reveal information when required by law, a court order, or government request. We may also share data to safeguard our rights, property, or safety, or that of our customers and staff.

Data Security Measures

We treat the protection of your personal data with utmost seriousness and deploy suitable technical and organizational safeguards to guard it. This entails safe data storage, encrypted transmissions, and restricted access to personal information inside our company.

Although we employ robust security measures, no online transmission method is completely secure. We continually update our security practices to defend against emerging threats.

Your Privacy Rights

You hold important rights over your personal data. Depending on applicable laws, you may be entitled to access, amend, erase, or limit how your information is used.

To exercise these rights, reach out using the contact details at the policy end. We will respond within a reasonable period as required by law.

Data Retention

We keep personal data only as long as needed to deliver our services and meet legal obligations. Retention durations vary by data type and the purpose for which it was obtained.

Cookies and Web Tracking

We employ cookies and related technologies to enhance your browsing experience and to gain insight into how visitors interact with our site. Cookies assist us in recalling your preferences and evaluating site performance.

You can manage cookie settings in your browser options. Yet turning off some cookies might impact how the site works. For more details about our cookie practices, please consult our Cookie Policy.

External Links

Our site may include connections to external websites or services. This privacy policy covers only Primrose & Co. and our site. We are not responsible for the privacy practices of third-party sites.

We recommend reviewing the privacy policies of any third-party sites you access via links on our site.

Policy Updates

We may periodically revise this privacy policy to reflect changes in our practices, offerings, or legal obligations. When substantial changes occur, we will refresh the "Last Updated" date at the top of this policy.

We invite you to review this policy from time to time to stay aware of how we safeguard your privacy.

Contact Us About Privacy

If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about how we manage your information, please reach out to us.